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BEAUTIFUL SOUTH AFRICA |
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Southern Africa Tourism Services Association (SATSA)
Why should you choose a SATSA member? SATSA is aware of the importance of a high standard of service excellence within the tourism industry, therefore provides a strict code of conduct for SATSA members. You can easily search for a SATSA member (using the search facility on this website) to ensure that the tourism service providers you are utilising whilst touring the country are members of a recognised industry body. This provides peace of mind and security in the knowledge that one is dealing with businesses that are required to live up to the high standard of services set by SATSA.
Code of Conduct
SATSA is aware of the importance of a high standard of service excellence within the SA tourism industry, and therefore provides a strict Code of Conduct for SATSA members to recognise and act upon. All SATSA members need to abide by the specifications and duties bestowed upon them when becoming an accredited SATSA member. One's business has to meet, and continually maintain specific requirements at a certain level in order for membership to be given to an organisation.
About SATSA
The Southern Africa Tourism Services Association (SATSA) is the member driven association representing the private sector of the incoming tourism industry in Southern Africa. SATSA is a non-profit association, dedicated to providing and maintaining the highest possible standards in the tourism industry within South Africa. Not only is SATSA of benefit to businesses within the industry, in successfully aligning with an association of such a high calibre, it is also extremely useful to tourists wishing to experience tourism at its best. By doing business with a SATSA accredited member, people area able to achieve piece of mind and a guarantee that they are receiving the best possible services within the tourism industry.
SATSA's aim is to set the highest possible standards for tourism in South Africa supplying a measure of accreditation that each member needs to comply with in order to bear the SATSA logo. The logo is a symbol of credibility, stability and integrity that ultimately provides both tourists and the trade with peace of mind when it comes to dealing with tourist related businesses. An organisation of this kind is vital in maintaining and promoting the thriving and vibrant tourism industry in such a beautiful country, where opportunities for growth are as endless as the magnificent South African horizon.
SATSA Bonding
Of vital financial importance to you, the client, is the "SATSA Bonded" logo on our website & literature. It serves to confirm the fact that Pinnacle Golf Tours, being a SATSA member in good standing, has a financial guarantee in place which will cover monetary deposits lodged with the member in advance of services to be rendered. Should a SATSA member become financially insolvent prior to rendering the contracted service, the bond, which has an indemnity limit of R1.5 million, guarantees that deposits will be refunded, or the service replaced, to a maximum level of R300 000 per event or R75 000 per claim against the insolvent member.
This is an insurance bond underwritten by Lombard Insurance and certain underwriting syndicates at Lloyd's of London and is administered by SATSA, a section 21 company incorporated not for gain.
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